Privacy Policy​

Toronto Go (“we”, “our”, or “us”) operates the website https://torontogo.ca (“the Site”).
We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and protect your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Information We Collect

We only collect personal information that you voluntarily provide through forms on our Site, such as when you book a tour or contact us.
This may include:

• Your name and surname

• Email address

• Phone number (if provided)

• Preferred tour details (date, time, number of people, etc.)

• Any additional information you choose to share

We do not track, monitor, or collect location data or browsing activity outside our Site.

2. How We Use Your Information

We use the information you provide solely for:

• Processing your tour booking or inquiry

• Contacting you regarding your tour (confirmation, changes, or cancellation)

• Customer service and communication

• Internal record-keeping and service improvements

We do not sell, rent, or share your information with third parties for marketing purposes.

3. Payment Information

All payments are made in person at the time of the tour.
We do not collect or store credit card or payment details on our Site.

4. Data Storage and Protection

We retain your personal information only for as long as necessary to fulfill the purposes outlined above or as required by law.
We implement reasonable technical and administrative safeguards to protect your information against unauthorized access, disclosure, or misuse.

5. Disclosure to Third Parties

We will only disclose your personal information if required by law or if you have given explicit consent.
We do not transfer personal data outside Canada without ensuring adequate protection and compliance with applicable privacy standards.

6. Your Rights

You have the right to:

• Request access to your personal data

• Correct inaccurate or outdated information

• Request deletion of your data

To exercise your rights, please contact us

7. Cookies

Our Site may use cookies for basic functionality (for example, to keep session data or improve form submission).
These cookies do not collect personal information or track your behavior on other websites.
You can disable cookies in your browser settings, but this may affect some Site features.

8. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date below.
We encourage you to review this page periodically.

Last updated: November 2025

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us